Privacy Policy
How Reunion Cafe and Deli (Pty) Ltd looks after the details you share with us. Last updated 24 October 2026.
This notice explains how Reunion Cafe and Deli (Pty) Ltd (registration number 2020/775389/07), trading as Reunion Cafe, ("we", "us") handles personal information in line with the Protection of Personal Information Act 4 of 2013 (POPIA).
What we collect
When you call, email or WhatsApp us to ask for a quote or place an order, we collect the details you choose to give us:
- your name, email address and phone number
- event details such as the date, number of guests, venue or suburb, and the services you are interested in
- anything you add in your message, such as dietary requirements or allergies
If you build an order on this site, the items you add are kept in your own browser, on your own device, until you clear them. They only reach us when you press send in WhatsApp.
Website visit statistics
We use Google Analytics to see how many people visit this site and which pages they look at. It records anonymous usage information such as pages viewed, device type and approximate location, and it uses cookies to do so. We use these statistics only to improve the site. You can block cookies in your browser settings or use Google's opt-out add-on at tools.google.com/dlpage/gaoptout.
Why we use it
- to reply to your enquiry and prepare a menu and quote
- to plan, prepare, deliver and invoice your order
- to keep the records we need for tax and accounting
We do not sell your information, and we do not add you to a mailing list unless you ask us to.
Who we share it with
We only share what is necessary with service providers who help us run the business, such as our website host, our email provider and Google Analytics (see below). If you contact us on WhatsApp, your messages are also handled under WhatsApp's own terms. We may disclose information where the law requires it.
How long we keep it
We keep your information only for as long as we need it to handle your enquiry and any order that follows, and to meet our legal and accounting obligations.
Your rights
You may ask us what personal information we hold about you, ask us to correct or delete it, or object to how we use it. Email info@reunioncafe.co.za and we will respond as soon as we reasonably can.
If you are unhappy with how we have handled your information, you may lodge a complaint with the Information Regulator of South Africa at inforegulator.org.za.
Contact
Reunion Cafe and Deli (Pty) Ltd · Shop 2, 1 Albert Rd, Woodstock, Cape Town, 7915 · 082 797 9344